LAST UPDATED 21 OCTOBER 2026
Terms of service
Supplier: PROGRAMER, ALEŠ KOVAČIČ, s.p., Žibernik 33, 3250 Rogaška Slatina, Slovenia; registration no. 7226861000; VAT ID SI18565441; ales@aleskovacic.com.
1. Business customers only
These offers are available only to businesses and self-employed professionals buying in their business capacity. By ordering, you confirm that you are authorised to bind the named business.
2. Scope and contract
The website presents services and examples of completed work. Each engagement is based on an individual offer. A contract is formed when the exact task, deliverable, access, start time, delivery time, price and tax treatment are confirmed in writing.
3. Additional work
If more time is needed, I stop and give a written estimate before continuing. Extra hours require written approval and are invoiced only after you receive and approve the resulting work.
4. Agreed scope
The agreed price covers the deliverables in the accepted written offer. New features, third-party fees, licences, hosting, copywriting, content entry and work outside that brief are excluded unless expressly included. No unapproved extra work is charged.
5. Customer inputs and access
You must provide accurate instructions, lawful content and the access needed for the task. You confirm that you have the right to let me use and modify the supplied code, content and assets. A delivery time moves if required inputs or access arrive late.
6. Delivery, review and corrections
Delivery is made electronically by the agreed deadline. Review the result promptly and identify any departure from the written brief. I will correct a reproducible departure reported within seven calendar days, provided the underlying site, dependencies and brief have not changed. Requests outside the agreed brief are new work.
7. Prices, VAT and payment
Prices, applicable VAT and payment terms are set out in the individual offer. For qualifying cross-border B2B services, reverse-charge rules may apply; a valid VAT ID and business details are required. The payment time is agreed in writing. Statutory invoices are issued where required.
8. Refunds
A prepaid amount is refunded when I reject the task before work starts or cannot deliver the agreed scope. Once agreed work has begun, any refund is assessed against the undelivered part and mandatory law. Refunds use the original payment route where practicable.
9. Rights and third-party materials
After full payment, you may use, modify and deploy the bespoke deliverable for your business. Pre-existing tools, reusable methods, open-source software and third-party materials remain subject to their existing rights and licences.
10. Reasonable limits
You remain responsible for backups, final deployment decisions, legal copy, security policy and business decisions. SEO rankings, revenue, performance scores and uninterrupted third-party services are not guaranteed. To the extent permitted by law, liability is limited to direct, foreseeable loss and the amount paid for the affected service. Nothing excludes liability that cannot lawfully be excluded, including intentional misconduct or gross negligence.
11. Confidentiality
Non-public material supplied for the task is used only to perform the service, administer the contract or comply with law. Confidentiality does not cover information already public, independently developed or lawfully received from another source.
12. Law and disputes
Slovenian law applies, without displacing mandatory rules that must apply. The parties will first try to resolve a dispute in writing. Courts in Slovenia have jurisdiction where a valid choice of court is permitted.
13. Changes
The version accepted for an order governs that order. Later website changes apply only to later orders unless both parties agree otherwise in writing.